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10 Customer Tips for Hiring Auto Repair Shops

Are you planning to hire an auto repair shop soon? Remember these tips before you decide to get the services of the repair shop:


The TOP 10 Auto Repair Shops in Santa Clara County CA

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10 Customer Tips for Hiring Auto Repair Shops

Estimate the overhead costs

The overhead costs of the business are the expenses incurred by the shop that are indirectly connected to the repair processes but play a big role in the operations. Examples of this include rent, electricity, and water, payment for new tools and equipment and maintenance spending. It may be difficult to picture how this should affect your decision but it does as it may inflate the fees that you have to pay. 

Request for upfront pricing from the shop

Upfront pricing is a way for you to be protected. At least, with upfront pricing, you already know the estimated price range of what you are going to pay. There will be lesser risks and you can be confident that the employees and repairmen from the auto repair shop will be able to accomplish the task in a timely manner. 

Look for certifications

In a service industry like auto repair, certifications and licenses are important. First of all, the auto repair shop must be able to show its own business license. There are also several bodies and government agencies in different states that issue these documents. For example, California has the Bureau of Automotive Repair for this industry. 

Everything must be in writing

Having everything in writing protects and should there are terms in the agreement that were not followed by the business; you can take that against them. 

Know how long the repair will take

Not everyone has more than one car so you may need the automobile right away. It is important for you to ask this so that you can adjust and you can decide what is right for your situation. 

Always consider the experience and qualifications of the company and workers

They are dealing with an automotive machine so it is only right for you to check the experience and qualifications of those that will be working on your car. 

Listen to word of mouth

In the age of social media, word of mouth is more important than ever. It is more credible and you can actually ask the one saying their verdict how they arrived on that decision. 

Think about the location of the business

Yes, the location matters because the richer the area the repair shop is located in, the more expensive it is. 

Ask the mode of payment

Some auto repair shops only accept cash while others only have credit card transactions. You must know this ahead of time so you will be able to prepare should you decide to go through with their services. 

Check Selectedly

Are you having trouble in finding an auto repair shop? The Selectedly may be the answer to your many questions. Using data from customer satisfaction and business reputation surveys, you will see a ranking of the best auto repair shops near you!

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